![]() When a message shows on the screen, let go of the other keys. Note: On some Chromebook models: Press and hold Esc + Maximize, then press Power button. Chromebook: Press and hold Esc + Refresh, then press Power button.Step 1: If you have anything connected to this Chromebook (such as a mouse or external hard drive), remove it. If neither of those steps fix the error, continue to recovery. ![]()
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